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2-Hour Experience

2-hour experience includes guided exhibit tour and a hands-on service activity.

Real Life Stories

Explore the realities of poverty through stories of real children and families.

Share God’s Love

Understand God’s love for the poor and how you can share His love with others.

Make a difference

Prepare food and resources that will be delivered directly into the hands of children in need.

Per Ticket
Per Ticket
Free for children aged 0–5
Minimum purchase of 15 tickets required for group rate.


Poverty Encounter is located within Children’s Hunger Fund at 13931 Balboa Blvd.,
Sylmar, CA 91342

Tours are offered for groups and individuals Tuesday-Saturday.
For complete operating times, please select “Get Tickets” to see the tours that are currently available.

Frequently asked questions

While the video content and immersive environments are appropriate for guests of all ages, school age guests will benefit most from the experience. Guides are trained facilitators with experience leading tours and engaging in age-appropriate discussions.

Poverty Encounter environments are highly stimulating and realistic in nature. Adults and children with autism, anxiety, sensory processing disorder, claustrophobia or any other special needs should speak directly with a Poverty Encounter team member in advance of their tour to ensure appropriate accommodations can be made. Teachers or parents are invited to walk the Poverty Encounter rooms prior to the tour if there are any concerns.

Yes, advanced registration is required. Please visit the Get Tickets page for more information.

Tours begin every 20 minutes. Visit Get Tickets to book a visit.

We recommend guests plan 2 hours for the entire Poverty Encounter experience. The 2 hour experience includes a guided exhibit tour and a hands-on service activity.

Yes. If you are a group leader and would like to book a visit for more than 15 people, please fill out the Contact Form.

Poverty Encounter does not have dining facilities available onsite. However, we can recommend plenty of great restaurants nearby. Please ask us about our staff picks!

Visit our website at to sign up. There is no cost to serve as a volunteer.

The goal of Poverty Encounter is to encourage guests to love and serve the poor, according to God’s word and the example of Christ.

To read our Terms & Conditions, click here!


Poverty Encounter is located within Children’s Hunger Fund at:
13931 Balboa Blvd. Sylmar, CA 91342.
Phone: (818) 979-7090
Email: [email protected]

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